What if I forget my password?

If you forget your password, your workgroup administrator can reset it for you.

You can also obtain a temporary password from Agilent:  

1. Go to https://earray.chem.agilent.com
   
   The eArray Login page appears.

2. In the User Login pane, click Forgot Password.
   
   A password recovery page appears.

3. In E-mail Address, type your complete e-mail address.

• Important: Type the same e-mail address that you provided during registration or when you last updated your account. Without this information, Agilent cannot provide a password.

4. Click Submit E-mail Address.

If Agilent finds a match between the e-mail address that you provided and the eArray user records, you receive a new temporary password by e-mail. The next time you log in to eArray, use this password to log in. After you log in, you must change your password.

See also

How do I change my password