Change personal information

If you are a registered user, you can change your contact information and password.

  1. Click the Workspace tab.

  2. Click My Account > Personal Info.

    The Personal Info page displays your current contact information. For security, your password does not appear.

  3. Edit the information in the User Details and Other Details panes as desired. Click Reset at any time to restore all of your information to what it was before you edited it. All items marked with a red asterisk "*" are required.

  4. To change your password, click Change Password.

    The Change Password page appears with the following settings. To start over at any time, click Reset. To go back to the Change Personal Information page without changing your password, click Cancel.

Setting

Instructions/Details

User ID

This displays your current e-mail address, which you cannot edit from this page.

Current Password

Type your current password. eArray asks for your current password for security reasons.

New Password

Type your new password. Your password is case-sensitive, and must be at least eight characters long. In the first eight characters, include at least two alphabetical characters, one non-alphabetical character, and at least four different characters.

Confirm New Password

Retype your new password.

Click Update to change your password.
eArray enables the new password, and disables the old one.

  1. Click Update.

    eArray updates your personal information. A message informs you that your personal information was updated successfully.

  2. Click Close.

See also

What if I forget my password